Who is responsible
The controller of personal data collected on mentorele.com is Uncharted LLC. Contact: contact@mentorele.com. Paid services are delivered by our CRO services partner; enquiries are shared with that partner so they can reply.
What we collect and why
| Data | Purpose | Legal basis (to confirm) | Kept for |
|---|---|---|---|
| Enquiry form (name, email, company, message, enquiry type) | Reply to your enquiry | Steps at your request / legitimate interest | [to confirm] |
| Newsletter email | Send the monthly release email | Consent | Until you unsubscribe |
| Analytics: Google Analytics 4, Microsoft Clarity (session recordings and heatmaps, text masked) and Usermaven, all loaded through Google Tag Manager | Understand which content helps and where pages confuse people | Consent | [per each tool’s retention settings] |
| Lesson progress and checklists | Show your progress | Stored only in your browser | Until you clear it |
We do not send names, emails or form messages to analytics tools. Analytics only loads measurement storage after you choose “Allow analytics”.
Processors
Vercel (hosting), Resend (email), Google (Analytics and Tag Manager, with consent), Microsoft (Clarity, with consent), Usermaven (analytics, with consent), Discord (internal team notifications of enquiries), Supabase (future optional accounts). [Transfer mechanisms and locations to be confirmed.]
Your rights
You can ask to access, correct or delete your data, object to processing, or withdraw consent at any time by contacting contact@mentorele.com. You may also complain to your data protection authority.